POST
Submit a claim

Authorizations

Authorization
string
header
required

sk_test_ / sk_live_ / rk_test_ / rk_live_ keys

Headers

Shipping-Version
string
Shipping-Account
string

Act on behalf of a connected account (acct_...)

Idempotency-Key
string
Maximum string length: 255

Body

application/json
coverage
string
type
string
amount
object
description
string
evidence
string[]
user_metadata
object

Client-writable. Up to 50 string key/value pairs. Never sent to carriers.

Response

OK

id
string
required

Prefixed clm_

Example:

"clm_1Q2w3E4r"

object
enum<string>
required
Available options:
claim
livemode
boolean
required
created
integer<unix-time>
required

Unix timestamp (seconds)

coverage
string
required
type
enum<string>
required
Available options:
loss,
damage,
delay,
shortage
amount
object
required
status
enum<string>
required
Available options:
submitted,
under_review,
information_requested,
approved,
denied,
paid,
withdrawn
updated
integer<unix-time>

Unix timestamp (seconds)

description
string
evidence
string[]
resolution
object | null
user_metadata
object

Client-writable. Up to 50 string key/value pairs. Never sent to carriers.

carrier_metadata
object
read-only

Read-only. Carrier-returned data not modelled by the spec (routing codes, internal IDs). Untrusted and unversioned; keys may change with the carrier's API.

system_metadata
object
read-only

Read-only. Implementer provenance. Implementer-specific keys are prefixed x_.